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Making government work : the promises and pitfalls of performance-informed management / Katherine Barrett, Richard Greene ; foreword by Peter Harkness

By: Contributor(s): Material type: TextTextSeries: Making government work ; volume 1Publisher: Lanham, Maryland : Rowman & Littlefield, [2020]Copyright date: ©2020Description: 1 online resource (xxi, 168 pages)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781538125694
  • 1538125692
Subject(s): Genre/Form: Additional physical formats: Print version:: No titleDDC classification:
  • 352.6/6 23
LOC classification:
  • JK421 .B275 2020
Online resources:
Contents:
Overview -- Challenges -- Benefits -- History -- Outcomes -- Performance budgeting -- Pitfalls -- Buy-in -- Validation -- Data progress -- Evaluation
Summary: "As performance management has evolved, it has encompassed many different tools and approaches including measurement, data analysis, evidence-based management, process improvement, research and evaluation. In the past, many of the efforts to improve performance in government have been fragmented, separated into silos and labeled with a variety of different names including performance-based budgeting, performance-informed management, managing for results and so on. Making Government Work: The Promises and Pitfalls of Performance-Informed Management by Katherine Barrett and Rich Greene is loaded with dozens of stories of what practitioners are currently working on-what's working and what's not. The benefits are ample, so are the challenges. This book describes both, along with practical steps taken by practitioners to make government work better. Readers will discover that while the authors strive to meet the documentation standards of carefully vetted academic papers, the approach they take is journalistic. Over the last year, Barrett and Greene talked to scores of state and local officials, as well as academics and other national experts to find out how performance management tools and approaches have changed, and what is coming in the near-term future. Performance management has been in a state of evolution for decades now, and so Barrett and Greene have endeavored to capture the state of the world as it is today. By detailing both the challenges and conquests of performance management in Making Government Work: The Promises and Pitfalls of Performance-Informed Management, Barrett and Greene ensure readers will find the kind of balanced information that is helpful to both academics and practitioners-and that can move the field forward"-- Provided by publisher
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"As performance management has evolved, it has encompassed many different tools and approaches including measurement, data analysis, evidence-based management, process improvement, research and evaluation. In the past, many of the efforts to improve performance in government have been fragmented, separated into silos and labeled with a variety of different names including performance-based budgeting, performance-informed management, managing for results and so on. Making Government Work: The Promises and Pitfalls of Performance-Informed Management by Katherine Barrett and Rich Greene is loaded with dozens of stories of what practitioners are currently working on-what's working and what's not. The benefits are ample, so are the challenges. This book describes both, along with practical steps taken by practitioners to make government work better. Readers will discover that while the authors strive to meet the documentation standards of carefully vetted academic papers, the approach they take is journalistic. Over the last year, Barrett and Greene talked to scores of state and local officials, as well as academics and other national experts to find out how performance management tools and approaches have changed, and what is coming in the near-term future. Performance management has been in a state of evolution for decades now, and so Barrett and Greene have endeavored to capture the state of the world as it is today. By detailing both the challenges and conquests of performance management in Making Government Work: The Promises and Pitfalls of Performance-Informed Management, Barrett and Greene ensure readers will find the kind of balanced information that is helpful to both academics and practitioners-and that can move the field forward"-- Provided by publisher

Includes bibliographical references and index

Overview -- Challenges -- Benefits -- History -- Outcomes -- Performance budgeting -- Pitfalls -- Buy-in -- Validation -- Data progress -- Evaluation

Description based on print version record

Added to collection customer.56279.3

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